Working with Aggressive People
What you’ll learn
After completing this course, you will be able to work with hostile-aggressive people: verbal assailants, dirty diggers and hotheads.
After completing this topic, you will be able to work with passive-aggressive people: knowledge wardens, unresponsive aggressors and wafflers.
Just enjoy the course. Nothing else is required.
- This course is for business and public relations professionals, managers and executives, but mainly for services and front-line workers.