Using Emotional Intelligence on the Job

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Using Emotional Intelligence on the Job

Understand how to communicate with empathy and apply emotional intelligence skills in your profession.

What you’ll learn

  • understand the impact of workplace emotions
  • know how to communicate with empathy
  • apply emotional intelligence in a confrontation
  • help others develop self-awareness and empathy
Who this course is for:
  • All who want to understand and develop their emotional intelligence skills will benefit from this course
  • This course is for business and public relations professionals, managers and executives, but mainly for services and front-line workers.
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