Operations Management: Supply Chains, Products and Services
Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations
What you’ll learn
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sequence the components of the supply chain and identify the key drivers of supply chain management
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identify the characteristics of supply chain management in service organizations and match supply chain strategies of service organizations with their key characteristics
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identify criteria for selecting and combining different supply chain strategies and match supply chain areas with key indicators of their performance
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understand phases of the product life cycle to actions that should be taken at each phase
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sequence the stages of the new product development process
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match current best practices in new product development with their description
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apply strategies used to manage existing and mature products and services with examples of the ways they are used
Requirements
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No special requirements. General knowledge about operations management will help.
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This course provides a broad overview of the product and service management functions from an operations management perspective. No special pre-requiestes apply.
Who this course is for:
- Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization
