Emotional Intelligence in the Workplace

Emotional Intelligence in the Workplace

Developing Emotional Intelligence Program (Course 2 of 5)

What you’ll learn

  • Recognize the importance of emotional intelligence at work.
  • Identify the common misconceptions about intelligence.
  • Match IQ, expertise, and emotional intelligence with the appropriate contribution to workplace ability.
  • Identify the emotional intelligence attributes in top performers.
  • Recognize the value of becoming more self-aware.
  • Identify the characteristics of instinct.
  • Select the common blind spots that hinder accurate self-assessment.
  • Identify the ways that confidence affects career success.
  • Recognize the benefits of regulating and controlling one’s emotions at work.
  • Identify the skills that enable individuals to keep emotions and impulses in check.
  • Choose the characteristics of integrity.
  • Identify the characteristics of innovation and adaptability.
  • Recognize the value of being able to motivate oneself.
  • Choose the traits of individuals who continually strive for excellence.
  • Choose the ways that commitment benefits the company and the individual.
  • Identify the reasons why initiative and optimism are essential in work environments.

Requirements

  • No special prerequisites for this course.

Who this course is for:

  • Managers, supervisors and team leaders will benefit from this course.
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