Desktop Support & IT Troubleshooting – Clinical Environments
Learn about some of the unique challenges as well as the typical hardware & software found in clinical environments
What you’ll learn
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Various types of hardware & software typically found in clinical environments
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Data protection with regards to GDPR and sensitive data
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How infection control procedures apply to IT Support Technicians
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Some real-world case studies on typical support tickets found in hospitals
Requirements
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Some previous experience of using Windows 10 at an intermediate level, i.e. a home user
Who this course is for:
- IT Support Technicians working in a healthcare environment
