Dealing With Difficult People

Dealing With Difficult People

You can’t control other people, you can only control how you respond to them.

What you’ll learn

  • Prevent Problems & Change Yourself
  • How to Manage Anger
  • What Causes Difficult Behavior
  • Reciprocal Relationships

Requirements

  • Open Mindedness is Required
  • No Previous Experience Needed
  • Desire to Learn How to Communicate with Difficult People

Who this course is for:

  • Anyone involved in communication at work
  • Executive Assistants or Sales Reps
  • Customer Support Agents
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