Customer Service Basics: Improve your Service now
The basic golden rules to kickstart your service
What you’ll learn
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The basics of Customer Service.
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Customer Service Skills
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The outcomes of good service vs poor service
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Golden rules of great service
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Turning negatives into positives
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Moments of Truth
Requirements
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No
Who this course is for:
- Small business owners and service professionals hoping to improve the quality of the service they give their customers and prospective customers.
- Business owners/leaders hoping to increase customer satisfaction levels
- Business owners or leaders hoping to reduce their reliance on advertising
